Cloud

Iaas (Infrastructure as a service)
Saas (Software as a service)
Caas (Communications as a service)
ITaas (IT as a service)

Colocation

Colocation allows secure, carrier-neutral connections that span across hundreds of networks and clouds, providing you with high-performance managed bandwidth you can rely on.

Disaster Recovery

Disaster Recovery is the restoration of systems to a given point in time when the systems were functioning within an acceptable loss of data or functionality Company policies dictate the specific aspects of the recovery process such as system priorities, maximum thresholds of loss, and maximum time to operational readiness.

Hybrid Cloud

Hybrid cloud solutions include applications, or their components such as compute, networking, and storage, when deployed across public and private clouds. On-premises servers are also often referred to as private clouds.

Private Cloud

Private cloud (also known as an internal cloud or corporate cloud) is a cloud computing environment in which all hardware and software resources are dedicated exclusively to, and accessible only by, a single customer.

Public Cloud

The public cloud is defined as computing services offered by third-party providers over the public Internet, making them available to anyone who wants to use or purchase them.

Storage

Storage on demand, on a pay-as-you-go basis.

MS O365

Microsoft 365 is a suite of apps that help you stay connected and get things done

CRM, ERP, Issue Tracking Modules

Cloud-based CRM is customer relationship management software that is hosted on the CRM provider’s servers and accessed by its customers through the internet.

Cloud ERP is Software as a Service that allows users to access Enterprise Resource Planning (ERP) software over the Internet.

Document Management

A cloud document management system is an online tool or service that facilitates the storage and managing of all your documents and information from a single point of contact.

Fax Solutions

Cloud Fax lets you securely send and receive faxes from computers (PCs and Macs) and mobile devices (iOS and Android) wherever you have Internet access.

Hosted Exchange

Hosted Exchange is a service in the telecommunications industry whereby a provider makes a Microsoft email box and space available on a server so its clients can host their data on the server.

SharePoint

A cloud-based service, hosted by Microsoft, for businesses of all sizes. Instead of installing and deploying SharePoint Server on-premises, any business can subscribe to a Microsoft 365 plan or to the standalone SharePoint Online service.

Organizations can deploy and manage SharePoint Server on-premises or with an Office 365 Enterprise subscription to take advantage of all the latest features.

Unified Communications

Unified communications (UC) products — equipment, software and services — provide and combine multiple enterprise communications channels, such as voice, video, personal and team messaging, voicemail, and content sharing.

Contact Center

A cloud contact center is central point in an enterprise, hosted on an Internet server, from which all inbound and outbound customer communications are handled. Cloud contact centers make interactions through voice, email, social media and the web accessible from virtually anywhere.

Hosted VoIP

Hosted VoIP is a type of internet-based telephony communication service offered and managed by a third-party provider to a business or client entity. These services pose an ideal solution for small businesses looking to find an inexpensive and unified solution for communication needs.

Skype / Teams Integration

Although Teams and Skype are two separate apps, you can run Teams alongside Skype for one-on-one chats and video calls.

SIP Trunking (VoIP)

SIP trunking is a voice over Internet Protocol (VoIP) technology and streaming media service based on the Session Initiation Protocol (SIP) by which Internet telephony service providers (ITSPs) deliver telephone services and unified communications to customers equipped with SIP-based private branch exchange (IP-PBX).

Collaboration

Cloud collaboration enables people to work simultaneously on documents that live ‘in the cloud’ – so you can access files from anywhere with an internet connection.

Video Conferencing

Cloud video conferencing is a cloud-based digital solution. It allows businesses to hold instant High Definition video meetings with anyone who has a connection to the Internet. Therefore, it’s not utilizing the business’s server. Instead, it accesses the server remotely through a cloud service provider.

Cloud Security

Cloud security refers to the technologies, policies, controls, and services that protect cloud data, applications, and infrastructure from threats.

Hosted / Virtual Desktop

A hosted virtual desktop (HVD) is a full, thick-client user environment, which is run as a virtual machine (VM) on a server and accessed remotely.

Mobile Device Management (MDM)

Mobile Device Management (MDM) is the process of enhancing corporate data security by monitoring, managing and securing the mobile devices such as laptops, smartphones and tablets that are used in enterprises.

Outsourced IT Support,
Monitoring & Mgmt (MSP)

A managed service provider (MSP) delivers services, such as network, application, infrastructure and security, via ongoing and regular support and active administration on customers’ premises, in their MSP’s data center (hosting), or in a third-party data center.

TEM / MEM

Telecom expense management services (TEM) enable enterprises’ IT, procurement and finance departments to order, provision, support and manage costs of corporate telecommunications, associated IT services and their inventories.